Run through these before a visit or before replying to an inquiry. Record every unknown and pass it to pre-sales; don't make calls on the spot.

1. WorkpieceMaterial, weight, size and surface finish of the part? Is any marking allowed? How many parts per minute?中文：工件材质、重量、尺寸、表面？是否允许损伤？每分钟几件？
2. ProcessWhich process: machine tending, welding, grinding, assembly or palletizing? Any accuracy or force requirements?中文：哪种工艺？精度与力有什么要求？
3. Cycle time & changeoverTarget cycle time? How many SKUs per day, and who handles changeover?中文：目标节拍？一天几种产品？换型谁来做？
4. EnvironmentAny oil, dust, high temperature, cleanroom or explosion-proof requirements?中文：油污、粉尘、高温、洁净室、防爆？
5. Human–robot collaborationWill operators share the workspace? Which safety standards apply on site?中文：是否人机同场？现场执行哪些安全标准？
6. Upstream / downstreamHow consistent is the incoming material? Which PLC/MES and protocol do you use?中文：来料一致吗？现有 PLC/MES 的品牌和协议？
7. Success criteriaHow will success be measured—cycle time, yield or labor saving? What is the budget and who decides?中文：验收看什么？预算与决策链？
8. ScopeWho provides tooling, vision, integration and training? Can you send sample parts for testing?中文：夹具、视觉、集成、培训各由谁做？能否提供样件？
9. Power & complianceWhat is the site power supply (voltage/frequency)? Which certifications and documentation languages are required?中文：现场电压频率？需要哪些认证和文件语言？
10. Delivery & acceptanceExpected delivery date and Incoterms? How should FAT and SAT be arranged?中文：期望交期和贸易术语？FAT/SAT 如何安排？