Robot Sales Basics
中文
03

Robot specs and datasheets

Customers care whether the robot can reach, hold and place accurately, which map to reach, payload and accuracy. You don't need kinematics, but you must read an English datasheet and refuse to say “it's enough” while conditions are unclear.

  • Sketch a robot system
  • Explain J1–J6
  • Read a load diagram
  • Tell repeatability from accuracy

What a robot system is made of

A working robot system has at least a controller driving the arm, end-of-arm tooling (EOAT) doing the gripping or process work, and a teach pendant for programming. Vision is optional; safeguarding is not. Only its form varies: fences, light curtains, safety scanners, or force and speed limits in collaborative applications.

Line PLC / MESCustomer systems ControllerMotion control Robot armMotors · reducers EOATGripper · torch Vision2D / 3D (optional) SafetyFence · light curtain Teach pendantProgramming WorkpieceThe part I/O · bus Flange Position / result E-stop / interlock Program Grip / process
Reading the diagram: solid boxes are required, dashed boxes are optional. If the quote only says “robot arm + controller”, tell the customer clearly who provides the tooling, vision and safety.

Degrees of freedom: more axes isn't automatically better

Degrees of freedom (DOF) is the number of joints that can move independently. 4-axis robots mostly do planar pick-and-place (SCARA, palletisers). 6-axis robots can bring the tool to any position and orientation in space, covering most welding, machine tending and painting work. 7-axis robots add a redundant joint to work around obstacles or in tight spaces. More axes mean more flexibility, but also more cost, interference risk and maintenance. What matters is whether the work envelope fits the task, not the number of axes.

The six axes

A six-axis industrial robot has joints J1–J6 from the base to the flange. In a first meeting, “base, shoulder, elbow, three wrist axes” helps a customer picture the motion. Payload and accuracy are both rated at the flange.

J1 Base rotation J2 Shoulder J3 Elbow J4 Forearm roll J5 Wrist pitch J6 Flange roll Reach: most makers measure from the J1 axis to the wrist centre (P point)
Reading the diagram: J1–J3 decide where the tool goes (position); J4–J6 decide which way it points (orientation). The EOAT mounts on the J6 flange.

▶Watch

What is a 6-axis robot?RealPars · Open on YouTube ↗Watch for: Compare with the J1–J6 diagram above: watch how the tool moves as each axis turns on its own.

Payload: rated payload, maximum payload and load diagrams

Rated payload is the mass the robot can handle reliably at the flange in a specified pose and centre-of-gravity position. Count both the tool (gripper, torch) and the part. Maximum payload is a limit, often with pose or speed restrictions; never size a robot on it.

Datasheets usually include a payload diagram: the further the load's centre of gravity is from the flange (the larger the offset), the less mass is allowed. The allowable moment (N·m) and allowable inertia (kg·m²) figures express the same limit in numbers.

Horizontal CoG offset from the J6 axis, L (mm) CoG distance from flange, Z (mm) 10 kg 8 kg 5 kg Outside the 10 kg curve,inside 8 kg → max ≈ 8 kg
Reading the diagram: an illustrative curve for a robot “rated 10 kg” (values for explanation only). The same 8 kg of tooling and part may be over the limit if its centre of gravity sits further out. That is why you must ask for the combined mass and the centre-of-gravity offset.
Sales red line

Do not say “the payload is fine” until you know the EOAT mass, the eccentricity and the pose. In meeting notes, write: Payload subject to engineering review based on the combined mass and center of gravity of EOAT and part. Engineers usually also keep a payload margin.

Worked example: why off-centre loads exceed the limit

The idea behind a load diagram is the lever from school physics. The weight of the load creates a moment (torque) on the wrist joint:

Moment M (N·m) = mass m (kg) × gravity g (≈ 9.8 m/s²) × distance L from the centre of gravity to the joint axis (m)

m · g L = distance from CoG to the J5/J6 axis J5 / J6 wrist joints Same 12 kg of tool + part: L = 0.05 m → M ≈ 5.9 N·m L = 0.20 m → M ≈ 23.5 N·m 4× the moment
Reading the diagram: with the same mass, the further the centre of gravity is from the wrist, the larger the moment on it. The datasheet's “allowable wrist moment” is the upper limit of this value.

An example. A customer needs to move an 8 kg sheet-metal part with a 4 kg gripper, 12 kg in total. A salesperson sees a robot rated at 20 kg and thinks it has plenty of headroom. But the part is long and wide, the gripper holds it at one end, and the combined centre of gravity sits about 0.2 m from the flange, giving a wrist moment of about 23.5 N·m. If that robot's datasheet lists an allowable J5 moment of, say, 22 N·m, the moment limit is exceeded even though only 60% of the mass rating is used. The options are a larger robot, or a gripper redesign that brings the grip point closer to the centre of gravity.

This is why earlier chapters keep insisting: weight alone is not enough; always ask for the centre of gravity and dimensions. You don't need to calculate to the decimal point, but you need to understand the principle to see why engineers ask for this information, and to explain it to the customer.

Reach and work envelope

Reach describes how far the arm extends; the working envelope is the actual shape of the space the tool can reach, not just a radius. There are often dead zones close to the base, ceiling or wall mounting changes the usable area, and nearby equipment can interfere. When a customer says “1.4 m reach is enough”, ask where the pick and place points are and how the machine door opens and at what height.

▶Watch

Reach and payload explainedWill Automate · Open on YouTube ↗Watch for: A two-minute refresher on reach and payload, handy right before a customer call.

Repeatability vs. absolute accuracy

High repeatability, low absolute accuracy: the robot returns to the same point every time, but that point is off the theoretical target. Most taught production cells only need this.
Both high: ask about absolute accuracy only when the customer uses offline programming (OLP), runs directly from CAD coordinates, or has no vision correction.

Repeatability (measured to ISO 9283) is how closely the robot returns to the same taught point, the figure most discussed on the shop floor. Absolute accuracy is how closely it reaches a point given in theoretical coordinates; it is typically an order of magnitude worse than repeatability and can be improved by calibration. When a customer says “it must be accurate”, read it as repeatability first, then check whether absolute accuracy is needed.

Ballpark figures (vary widely by model; always check the datasheet): SCARA about ±0.01–0.02 mm; small six-axis about ±0.02–0.03 mm; large heavy-duty six-axis about ±0.05–0.1 mm or more.

How cycle time is estimated

The number customers care about most is often cycle time: how many seconds per part. It is not a robot specification but the sum of a whole work cycle. For a machine-tending cell, one cycle typically looks like this:

MotionExample timeNote
Pick a blank from the feeder2.0 sIncludes about 0.5 s for a vision snapshot
Move to the machine door1.5 sDepends on distance, speed and acceleration
Wait for the door, remove the finished part2.5 sDoor opening time is often forgotten
Load the blank, retract2.0 sPlacing must be slow enough to locate accurately
Put the finished part on the conveyor2.0 sCan overlap with machining time
Total (robot cycle)About 10 sWith 60 s of machining, the robot has plenty of margin

These times are only examples; real cycle times come from simulation or tests on a sample cell. Remember three things. First, the “max speed” on the datasheet is rarely reached, because short moves spend most of their time accelerating and decelerating. Second, the robot's cycle must be seen alongside the machine's; the bottleneck isn't always the robot. Third, cycle times in demo videos are filmed under ideal conditions and never go straight into a contract.

Joint reducers (what sales needs to know)

Joint motors spin fast with little torque; a reducer converts that into slow, high-torque motion. Harmonic drives (strain wave gears) are compact with high torque density, common in light arms and cobot joints. RV reducers are stiff and shock-resistant, common in the big joints (J1–J3) of industrial arms. Two things matter in sales: backlash affects how consistently the robot returns to a point, and service life depends on the duty cycle (continuous heavy loads, shocks). Engineering selects the parts; your job is to ask about the operating conditions.

Key datasheet fields

FieldMeaningWhat to ask the customer
Rated payloadMass handled reliably at the flange under specified conditions (tool + part)How heavy is the gripper? The part? How far off-centre is the CoG?
Allowable moment / inertiaThe load diagram in numbers; limits off-centre loadsHow big is the part? Is it long or a large panel?
ReachHow far the arm extends; check against mounting and interferenceDistance to pick/place points? Machine door direction? Any obstructions?
Working envelopeShape of the space the tool can actually reachAny dead zones? Still enough when ceiling-mounted?
RepeatabilityDeviation when returning to the same point (ISO 9283)What ± tolerance is needed at the same point?
Absolute accuracyDifference between theoretical and actual positionWill you program offline? Is vision correcting the position?
Max joint speedTop angular speed per axis (°/s); affects cycle timeTarget cycle time? How long are the moves?
IP ratingDust and water protection; body and wrist may differOil, coolant, washdown, dust?
MountingFloor, ceiling, wall, angledIs the mounting surface stiff enough? Does payload change when inverted?
Weight / power supplyTransport, foundations, site powerSite voltage and frequency? Who builds the base or foundation?

Five steps to read an English datasheet

  1. Confirm the model and seriesIndustrial arm or cobot, and payload class. Compare across the wrong product line and the comparison is meaningless.
  2. Mark the core fieldsPayload, reach, repeatability and IP go onto your one-page selection sheet.
  3. Check poses and footnotesRead the load diagram and the conditions in the footnotes (at flange, with wrist down, temperature range, whether J6 can rotate endlessly).
  4. Match mounting and environmentFloor/ceiling/wall, cleanroom, explosion-proof, food-grade lubricant and similar options.
  5. Flag the unknownsEOAT mass, eccentricity, interference and cycle time go into your notes for pre-sales.

Key points

  • DOF describes flexibility, not a performance score.
  • Size on rated payload and read the load diagram; count the tool and the part.
  • Production talks about repeatability; ask about absolute accuracy separately.
  • IP rating and mounting decide whether the robot works on site.

Exercises

  • Pick an English six-axis datasheet and fill in a field card using the table above.
  • Assume an 8 kg part, a 4 kg gripper and an unknown offset; write the English points you'd send to pre-sales (combined mass, center of gravity, pose).